Dear Rick, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :
Inquiry when he is getting a pop up about apple on his Windows computer
Solution Implemented :
Call customer and found that the computer has iTunes and icloud app
Advised customer that the software are not related or will not affect his apple Devices
the pop up messages are for updating the application on his computer for apple Software
iTunes and icloud drive
Advised customer to proceed with the updates and it will not harm hi computer or his devices
Answer Accepted
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