My driver side window is stuck half way up and wont work ?

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Porsche question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Porsche question answered.

Get An Answer

3. Get An Answer

Connect with your Porsche mechanic via online chat or telephone call.

Answer

Customer

My driver side window is stuck half way up and wont work ?

Last updated
Relly De Jesus
Porsche Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with PORSCHE nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Relly De Jesus
Porsche Mechanic

Hello William

How are you doing? May I know the exact year and model of your Porsche. I'll be standing by for your response.

Thank you

Relly

Posted
Customer

I was driving yesterday and stopped to give my friend a lift home, when he got into my car I turned to speak with him and my finger was on the switch putting the window up and as was speaking to him not noticing the window was fully up the window started comming back down and stopped two thirds down. Boxter 968 2006

Posted
Relly De Jesus
Porsche Mechanic

Good to hear back from you William... Three things I suspect at the moment. The window control switch is faulty, the window motor is faulty or it may just need a reset. Can you access the car the moment? I strongly suggest that you remove the negative battery connector and let it sit for 5 minutes before reconnecting it. This will reset the system and may get the window back to it's normal operating state. I will be standing by

Posted
Customer

I disconnected the negitive from the battery and reconnected it after 5 minutes started the car and the window still wont go up, it is now saying PSM failure on the dash.

Posted
Relly De Jesus
Porsche Mechanic

The PSM light shouldnt be a problem William. It does come on if the cable is removed or new battery is installed. Try to start the car. Move the steering from left to right and vise versa. Drive a short distance til the onboard computer resets. The PSM light will go out. 

Posted
Relly De Jesus
Porsche Mechanic

Is there any history of window regulator replacement William?

Posted
Customer

Drove the car up and down the street and the PSM light went out. There is no history of the window regulator being replaced, the car has full Porsche service history and has done 42.000 miles.

Posted
Relly De Jesus
Porsche Mechanic

That's good. Ok William it's either the switch or the window regulator/motor is at fault and may require replacement. By the way, do you hear any sound coming from the door when you push the window button?

Posted
Customer

Yes there is a sound when I try switching the window.

Posted
Relly De Jesus
Porsche Mechanic

Ok... I strongly believe that the cable of the window is broken. You will really have to replace that regulator that includes the cable. You have power on the switches which is good and that leaves the regulator at fault. Below is what the regulator looks like William

You may click the blue WINDOW REGULATOR link as well for reference on how to access it incase you want to do it yourself. Please remember to remove the negative battery connector again  if you will replace the parts. 

WINDOW REGULATOR

Hope this helps William, Please let me know if there's anything else I can add or help you with. I'll be standing by

Posted
Relly De Jesus
Porsche Mechanic

Have you seen it William?

Posted
Customer

Thank's Relly, I'll take it to the porsche garage and have them look at it, yes I watched the video.

Posted
Customer

Answer accepted,paid and tipped. Cheers

Posted
Relly De Jesus
Porsche Mechanic

Really appreciate it William. Cheers!

Posted
Relly De Jesus
Porsche Mechanic

Dear William, It was a pleasure helping you with your Porsche issue today. Here is a summary of the resolution.

Issue identified : Driver window not working
Solution Implemented : Performed reset but to no avail. Humming sound on side door when window button is pressed (shows that switch is good). Adviced William to replace the window regulator to resolve the issue. Solution Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Porsche Questions...

Ask Your Porsche Question & Get An Answer Now!