My roland bn-20 keeps beeping and i keep getting two to three error messages. From close cover to remove sheet cover or sometimes i get to much...

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Hi Reno! Thank you for choosing ExpertHelp.com. May I know what exactly the error message showing? First think I will check is the waste ink tray. Make sure it is push all the way in. Hope this helps. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.

Thank you for your response. First, can you check the waste ink tray if its push all way in. And then after that unplug it for 1 minute and then plug it back in and then see if you will still be getting the same error message.

When the waste ink tray is not push all the way in or sometimes you need to remove it and put it back to reset it. And if this not push all the way in you will be getting beep errors. Try it first and advise me what will happen. I will leave this page open and will wait for your next update later. :)

You will receive emails from us, just open the email and click on the link to go back to this chat page. I will leave this page open and will wait for your response later. :)

No worries. :)

Thank you for your response. Can you try to open the cover again and close it again make sure you will hear a loud clank sound it means that it snap and it is properly close. 

I see. That's why you are getting this error message. Is there a way you can glue it? Because if this part wil not snap properly you will always getting this error message.

If this part is not working properly you can't by pass this error message. You need to replace or fix ths part for you to be able to use it proprly again.

Best option is to replace the part. You can call OmiScience Inc. and ask if they have available part. Here is the number : ***-***-**** . Hope this helps. 

Yes. Here is the link OmniScience Inc. Website. Is there anything else I can assist you with.

Dear Reno, It was a pleasure helping you with your Roland issue today. Here is a summary of the resolution.

Issue identified : Printer not working
Solution Implemented : Live chat. Post trouble shooting steps. Still getting the same error message. Then lock for the cover is damage. Advise customer to have it fix or replace the parts. Provide the website and the number he can call to have it check if it can be fix before he buy a new printer. Customer appreciate our assistance. Customer accept the answer. Chat ended.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )