Recently while watching TV, my tv picture will freeze up for 3 to 7 seconds. I have never had this problem before. Thank you for your assistance.

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Hi Joel,

May I know what brand and model of the TV that you are using? Are you using also cable connection? What provider is it?

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

The model is located at the back of the tv. There is a sticker at the back of the tv that has a model printed on it. 

Ok. try to reset the tv first by unpluggint the power cord from the wall outlet then press and hold the power button for 20 secs. Plug the cord back in then test the issue again.

Let me know if this helps. 

Alright. Just let me know the result after you performed the reset procedure. 

Hi Joel,

I am making a follow up on this issue. 

may I know the result of the reset procedure that I provided to you?