I bought a used Toyota Yaris fitted with winter tyres - think they were 165/80R13 79T. Might have been 175/80R13 70T - but they are gone now - so...

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Customer

I bought a used Toyota Yaris fitted with winter tyres - think they were 165/80R13 79T. Might have been 175/80R13 70T - but they are gone now - so can't check. Anyway! They were on 13" wheels! The winter tyres were cracked/perished on the walls and I decided to replace the tyres with "All-season tyres". On every website - when I entered my registration number - the tyres on offer were invariably 175/65R14 82T. Then - almost immediately after - my insurance came up for renewal and - as it had gone up yet again - I went onto a price comparison website and ended up putting in my details and one of the questions asked was "had I changed my wheels from factory fitted?" Yes - I had changed my wheels - but what was the factory-fitted size? Had one of the previous 4 owners changed the factory-fitted size from 14" to 13"? What was the factory-fitted size for SB53SVX - engine no 1SZD212574?

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Ramy De Jesus
Toyota Mechanic

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Toyota nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

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Customer

Can you answr my question, Ramy?

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Ramy De Jesus
Toyota Mechanic

Hi Annabella! Thank you for choosing ExpertHelp.com. May I know what year model is your Yaris. 

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Customer

First registered 24/12/2003 - or in the USA 12/24/2003.

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Customer

Oh!  Model is Yaris T2

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Ramy De Jesus
Toyota Mechanic

Thank you for you response. The factory tires for your yaris is 155/80R13. But you can also use 175/65R14 or 185/55R15.

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Ramy De Jesus
Toyota Mechanic

Anything else I can assist you with Annabella?

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Ramy De Jesus
Toyota Mechanic

Are you still there Annabella? Is there anything else I can assist you with?

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Customer

Thank you, Ramy!  Just been out to check my new tyres and they are the 175/65R14 82T - fitted by my DIY mechanic son.  So I don't feel obliged to tell my new insurance company that I have "changed the wheels" as they are - as you say - suitable to use with my car.  The old 13" wheels were very rusty (14 years old - maybe), so I am very happy with my new 14" wheels and "all-season tyres", especially as you have just told me that they are suitable for my car.  Thank you, again!  Thank goodness someone knows what he is talking about!!

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Ramy De Jesus
Toyota Mechanic

Please do not forget to click on the Green Accept Answer button for me to receive a credit for assisting you. Thank you for allowing us to help you.

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Customer

No, Ramy!  Nothing else.  That's all I need to know just now, but I will keep yopu in mind if I have questions in the future!!

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Ramy De Jesus
Toyota Mechanic

Please do not forget to click on the Green Accept Answer button for me to receive a credit for assisting you. Thank you for allowing us to help you.

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Ramy De Jesus
Toyota Mechanic

Dear Annabella, It was a pleasure helping you with your Toyota issue today. Here is a summary of the resolution.

Issue identified : Want to know the size of the size of wheels and tyres for her car
Solution Implemented : Live chat. Provide the factory size for her car and other option of size she can use. Customer appreciate our assistance. Customer accept the answer. Chat ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

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Customer

Just confirmed with my credit card company that my payment to you was genuine.  Many thanks!

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Ramy De Jesus
Toyota Mechanic

Thank you for choosing ExpertHelp.com. Have a great week ahead of you. :)

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