What channel do time into for my dv d blue ray?

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Customer

What channel do time into for my dv d blue ray?

Last updated
Ramy De Jesus
Technician

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

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Last updated
Ramy De Jesus
Technician

Hi Timothy! Thank you for choosing ExpertHelp.com. Just to clarify, you want to know which input are you going to use for your for your dvd bluray? Can you give a detailed information about your issue. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.

Posted
Customer

I can not get  a my DVD to come up on my tv, I have cat 6 cable

Posted
Ramy De Jesus
Technician

Thank you for your response. So your dvd bluray is not showing on your tv, can you check at the back of your dvd and on your tv as well in which HDMI input your dvd connected on your tv.

Posted
Customer

There are in

Posted
Ramy De Jesus
Technician

Okay now make sure that the input you are using on your tv is the input that is connected on your dvd. If the dvd is connected to HDMI 1 make sure that your input source on your tv is HDMI1.

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Customer

I do not see any of that on my tv on remote control

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Ramy De Jesus
Technician

Check for the button that says source.

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Customer

Not on the remote

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Ramy De Jesus
Technician

Make sure you are looking on the original remote of the tv. Use the tv remote and look for the buttons INPUT or SOURCE.

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Customer

Found it it's working thank you!

Posted
Ramy De Jesus
Technician

Please do not forget to click on the Green Accept Answer button for me to receive a credit for assisting you. Thank you for allowing us to help you.

Posted
Ramy De Jesus
Technician

Dear Timothy, It was a pleasure helping you with your LG issue today. Here is a summary of the resolution.

Issue identified : not in correct dvd input
Solution Implemented : Live chat. Advise customer to check if he is on correct dvd input. Advise to use the tv remote and change the input. Dvd woring now. Issue resolved. Case closed. Chat ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

Posted

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