My HP 6978 failed and I replaced it with another HP 6978. I can't get the new one to print

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Customer

My HP 6978 failed and I replaced it with another HP 6978. I can't get the new one to print

Last updated
Rofel Lantican
Technician

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with HP nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Technician

 Hi Carl,

Thanks for waiting. Im here to help. Let me call you please dont close this chat window.

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