i plug out my soundtouch 30 in fews months now i plug back and it's not let me restart or setup again and can not turn of too ?

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Customer

i plug out my soundtouch 30 in fews months now i plug back and it's not let me restart or setup again and can not turn of too ?

Last updated
Byron Narciso
Bose Expert

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Bose nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Byron Narciso
Bose Expert

Hello VanI'm happy to assist you here. 

Posted
Customer

can you tell me how can i reset it again

Posted
Byron Narciso
Bose Expert

Alright. Try resetting it to Factory Settings  by following the steps below

 

Posted
Customer

acept

Posted
Byron Narciso
Bose Expert

Issue identified :  Progress bar indicator stuck 
Solution Implemented: call| provide instrcutions on how to reset the  speaker | same problem| drain flea power| same | inform that the speaker need  a service repair|provide support number | refund phone upgrade |accepted answer 

If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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