My LG heatpump is giving me a five flash signal in the cooling light when it is turned on instead of turning to heat mode. The unit is a 2014 35000...

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

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Hello Peter

How are you doing? This blinking light refer to communication error between the indoor and outdoor units. Do you happen to know where the breaker is located? I'll be standing by for your response.

Thank you

Relly

Notes

- Called Peter

- Turned the breaker off but to no avail

- No communication between the outdoor and indoor units

- Possible wiring/board problem that needs to be attended physically by an LG tech

- Will pick a technician near the area

- Call ended

Hi Peter

How are you doing? Any update on the technicians? I'll be standing by for your response.

Thank you

Relly

Hi Peter

How are you doing? Any update on the technicians? I'll be standing by for your response.

Thank you

Relly

Hello Peter

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Hello Peter

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Notes

- Called Peter

- Technician is not available at the moment to check indoor and outdoor units

- Agreed that it needs a physical check up by a technician. Solution Accepted

Hello Peter

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Hello Peter

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Hello Peter

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Hello Peter

How are you doing? This is a follow up regarding my assistance. Please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Dear Peter, It was a pleasure helping you with your LG issue today. Here is a summary of the resolution.

Issue identified : 5 flashing signal
Solution Implemented :

- Called Peter

- Turned the breaker off but to no avail

- No communication between the outdoor and indoor units

- Possible wiring/board problem that needs to be attended physically by an LG tech

- Will pick a technician near the area 

- Solution Accepted

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