I would like to get a new copy of the owners handbook for my SONY digital camera. The camera is a cybershot HD, AVCHD, R 20.4 Mpa. Other numbers...

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Customer

I would like to get a new copy of the owners handbook for my SONY digital camera. The camera is a cybershot HD, AVCHD, R 20.4 Mpa. Other numbers on the camera are - DSC HX60V. My original was destroye in a fire. Please respond, John G.

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Technician

Hi John,

Thank you for waiting!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. 

We do not sell parts or manual.

On the other hand I can help you by sending you a computer copy or a mobile copy of the Handbook / Manual of your Camera.

please let me know if you wish to continue,

Thanks!

Posted
Ferdinand Aquino
Technician
Ferdinand Aquino
Technician

Dear John, It was a pleasure helping you with your Sony issue today. Here is a summary of the resolution.
Issue identified :

Customer needs a manual for the Sony camera DSC HX60V

Solution Implemented :

Call customer explained that we do not sell parts or manuals

offered an Online downloadable and printable copy of the manual

Customer agreed

Assited in downloading the manual from https://www.sony.co.uk/electronics/support/res/manuals/4529/45299181M.pdf

to their computer

Advised customer how to access the download

Issue resolved

Customer would like to canel the phone upgrade as he said it was done in Error

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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