My power button does not work. I put in a new battery and still not working. I also unplugged the box it worked for a couple of seconds then stopped working. This is my blue ray box to watch cd and to connect me to netflix.
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My power button does not work. I put in a new battery and still not working. I also unplugged the box it worked for a couple of seconds then stopped working. This is my blue ray box to watch cd and to connect me to netflix.
Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!
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Ok I will wait. Thank you.
May I know the model of the Bluray player?
Hello Bryan are you able to help??
May I know the model of the Bluray player?
Hello Byran are you able to help??
I'm checking
where would I find that information??
Where would I find that information??
It should be on the back look for sticker on the device
is it a number you want??
yeas its should say model name or number
yes its should say model name or number
511INYD175538
SVC Code. BP350 - N.BCANLLK
did you get that number??
Yes thank you. Is it connected to a surge protector?
Did you get my information??
what is a surge protector??
its a power strip before it goes to the wall
are you still there?
Dory,
If the player is shutting down automatically it means that ist having an overheating problem inside its system. May I know how old is the player?
My internet was not working and therefor was unable to send the response.
it is November 2015
Ok.Its seems that its already our of warranty for the bluray player and it wil be needing a service repair to get the part replaced to gey it working ok. A fuse or mainbaord need a replacement if the power board if is integrated to the mainboard.
Dory,
The price of repair would be costly that it cost almost a new player so i would recommend to have it replaced since warranty is already expired too.
Are you there??
Ok thank you for your help. Will I be charged for this? Or because I have to replace it will there be no charge?
You';ll be chaarged ion time .
You''ll be charged one time for this question.
I would appreciate if you'll accept my answer by clickng the green accept answer button below and following the instructions on the next screen for me to get credit in assisting you.
Byron Narciso
LG Expert
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