there is a buzzing sound coming from the rear right panel of my 2015 bmw x5 diesel. I just noticed it.

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Customer

there is a buzzing sound coming from the rear right panel of my 2015 bmw x5 diesel. I just noticed it.

Last updated
Relly De Jesus
BMW Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with BMW nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

hello

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Relly De Jesus
BMW Mechanic

Hello Ruthana.. how are you doing?

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Customer

can you answer my question

 

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Relly De Jesus
BMW Mechanic

I'm gonna ask you some things for clarification

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Customer

52530

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Customer

ok

 

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Customer

I didn't know if this was working that is why i put in that number

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Relly De Jesus
BMW Mechanic

Do you hear this buzzing sound while driving on a highway or even during a stop?

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Customer

i cannot hear it when I am driving, because I have the AC up pretty high, but it is buzing even after I turned the car off

but I noticed it for the first time when I put groceries in my car

 

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Customer

I just noticed it 10 minutes ago

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Customer

do you want me to see?

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Relly De Jesus
BMW Mechanic

Ok, do you feel that it's coming from the speakers?

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Customer

I went out to check, and I found the source of it

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Customer

Im so embarrassed

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Relly De Jesus
BMW Mechanic

For now I am thinking that it needs a reset. As a first course of action, I strongly suggest that you remove the negative battery connector and let it sit for 5 minutes or more before reconnecting it. This will reset the system and can get rid of the buzzing sound. The battery is located on the rear cargo area. You will need to lift the floor covering to gain access to the battery. I'll be standing by. 

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Relly De Jesus
BMW Mechanic

What did you see Ruthana?

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Customer

my father in law just  moved in with us, and it was his shaver in a case 

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Relly De Jesus
BMW Mechanic

Oh good thing that it's not coming from the car... He might have left it ON

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Relly De Jesus
BMW Mechanic

By the way Ruthana... Is there anything else you think I can help you with?

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Relly De Jesus
BMW Mechanic

Notes

- Chat and called Ruthana

- The cause is coming from a razor left ON by her father in law

- She was happy for the call and the assistance

- Call ended

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Relly De Jesus
BMW Mechanic

Dear Ruthana, It was a pleasure helping you with your BMW issue today. Here is a summary of the resolution.

Issue identified : Buzzing noise coming from the rear
Solution Implemented : Chat and called Ruthana. Gave advices of what could be the cause of the issue like failing speakers. Adviced to check the rear compartment and found out that it's a razor left turned on. Solution Accepted
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

Posted

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