How do I change the email address associated with my Facebook account so I can retrieve a new password?

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Customer

How do I change the email address associated with my Facebook account so I can retrieve a new password?

Last updated
Rofel Lantican
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Rofel Lantican
Facebook Expert

Hi Linda,

Thanks for waiting. Im here to help. May I know if you can still sign in to your Facebook account?

Posted
Customer

I can not access the email account associated with my Facebook account to receive a new password. Therefore, I need to know how to Change  the email associated  with my Facebook account.

Posted
Customer

No. I can not access my Facebook account. 

Posted
Customer

Why would I ask for expert advice if I could sign into my Facebook account?

Posted
Rofel Lantican
Facebook Expert

What device are you using to access your account? Is it a computer or a mobile device?

Posted
Rofel Lantican
Facebook Expert

Called the customer / Customer dont have access on her email account that is connected to Facebook / Explained to the customer that we wont be able to access the account / Customer decided that we create a new account but we need to save the photos first / Schedule a callback tomorrow 08/09 6PM  onwards

Posted
Rofel Lantican
Facebook Expert

I attempted to call you on your phone, but unfortunately it rang out. Please post a message here letting me know when you'd be available so I can call you back again.

Posted

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