I have a watermark created and saved as a .png file and Working in Photoshop 5.1 app: Can you help me place the watermark (a transparent text) over...

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Customer

I have a watermark created and saved as a .png file and Working in Photoshop 5.1 app: Can you help me place the watermark (a transparent text) over a photograph that can then be saved as a .jpeg, that others will not be able to remove?

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Adobe nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Technician

Dear Kerry, It was a pleasure helping you with your Adobe issue today. Here is a summary of the resolution.
Issue identified :

Assistance on how to use Watermark files

Solution Implemented :

Call customer / Remote access

Assisted customer on how to use the file

Open the main photo on photoshop

Launch the watermark image

Paste the Png file preserving the background. Adjusted desired opacity

Issue resolved



If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted
Customer

Ferdinand,

i have a couple of additional questions. Can you call?

Posted
Ferdinand Aquino
Technician

Expert notes:

Call customer

Answered Customer's question about the Watermark color and making a separate watermark file for a different settings

Answer Accepted

Posted
Customer

Frederick,

this is Kerry Drakes and I haven’t been able to get things to work properly yet. I will be at the computer for some clarification at 4:00 pm (Eastern time) today. If you could please call anytime after that, I would GREATLY APPRECIATE it!

Posted
Customer

Sorry, it’s Ferdinand isn’t it!!!

Posted
Ferdinand Aquino
Technician

Hi Kerry,

Tried calling your number but there no answer

Call me at ***-***-**** if youre available,

Thanks!

Posted
Customer

Ferdinand,

I’m so sorry! Things got crazy around here. I’ll try calling tomorrow, Thursday! 

Posted
Customer

Ferdinand,

I need a relatively quick call back ASAP ***-***-****

Kerry Drakes

Posted
Ferdinand Aquino
Technician

Expert Notes:

Call customer / Remote Access and Assisted in making a ne Watermark effect that he would like to add

Issue resolved

Posted
Customer

Ferdinand, 

i have what I think is minor, but important to what I’m trying to do. 

Itsthe correct way to use the stamp tool! I’ll try to get the online helps and you could give me a quick call, to check up on me when you have a free minute!

thanks soooo much!!!

Posted
Ferdinand Aquino
Technician

Hi Kerry,

Are you referring to the Clone stamp?

Posted
Customer

Yes, I think so! That is if I understand what ‘clone’ refers to in this case?!?!

Posted
Customer

It’s just that when I’m watermarking a photo, and I see a minor distraction that compromises the main focus, I would like to hide the distraction quickly and easily.

Posted
Ferdinand Aquino
Technician

Is the distraction coming from the watermark?

You can try using the eraser tool and erase any postion on the watermark

Posted
Ferdinand Aquino
Technician

Is the distraction coming from the watermark?

You can try using the eraser tool and erase any portion on the watermark

Posted
Customer

I’ll try it!!!

Thank so much!

Posted
Customer

Ferdinand,

can you call me ***-***-**** )?

i have a quick question!!!

Posted
Ferdinand Aquino
Technician

Expert notes:

Call customer

Customer asked on how he can view multiple picture on one page. and compare how it looks like

Advised customer to insert the picture on a word program and resize the photo so he can add more on a letter size page and from there he can compare

answer Accepted

Posted
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