I have a Nikon D3200 and the autofocus is not working. It shows only one spot in the camera screen and does not operate the lenses I have. I have...

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Customer

I have a Nikon D3200 and the autofocus is not working. It shows only one spot in the camera screen and does not operate the lenses I have. I have six lenses NIkon autofocus and none functions with the D3200.

Last updated
Ferdinand Aquino
Nikon Tech

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Last updated
Ferdinand Aquino
Nikon Tech

 Hi Roland,

Thank you for waiting!

What lenses are you using that does not Autofocus?

Posted
Ferdinand Aquino
Nikon Tech

Expert Notes:

Call customer

Customer asking how much he paid for the support

Will ask for an email to be sent to customer about the details.

Posted
Ferdinand Aquino
Nikon Tech

Dear Roland, It was a pleasure helping you with your Nikon issue today. Here is a summary of the resolution.
Issue identified :

Camera will not autofocus

Solution Implemented :

Call customer

Camera only support motored lens be design.

customer confirmed that his lenses have motor on it for AF feature

Camera will not pick up the AF function and will not give an option

Reset the camera settings to default - Same problem.

Customer tested one lenses and the AF moves but static.

Advised customer that the problem is possible Lens sensor and will not pickup the AF lens defaulting into MF functions

Advised customer that he will have to bring the camera to a nearest camera center for testing and repair

Answer Accepted

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Posted
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