Why am I looked out of my match account? I paid for a month and now I've wasted my money i have only been on there for for days.
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Why am I looked out of my match account? I paid for a month and now I've wasted my money i have only been on there for for days.
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Hi Kath,
Thank you for waiting!
what device are you using to open your Match account?
I've been on match 4 days and now I'm locked out of my account. I PAID already.
My email address is k**e@gmail.com or
57.00
On 8/11/2018
Hi Kaitlyn,
Im trying to call your number but Im getting voicemail.
Can you confirm your number and if it is available now?
Help please
Hi Kaitlyn,
You number goes to voicemail says unavailable.
Can you call me at ***-***-**** .
Are you referring to the website Match.com?
I've been locked out my account and I don't know why
Hi Kaitlyn,
You number goes to voicemail says unavailable.
Can you call me at ***-***-**** .
Are you referring to the website Match.com?
Dear Kaitlyn, It was a pleasure helping you with your Match.com issue today. Here is a summary of the resolution.
Issue identified :
Account locked out
Solution Implemented :
Call customer / Remote access
Assisted custome rin checking her account.
Account was locked out and the only way to check the account status was to call on Moday.
customer decided to start a new account in Match using her other email
Assisted custome rin setting up another account in Match
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Technician
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