Help please call me 619-992-6211. I just wrote a long message and my screen is frozen and I can’t find my message

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Customer

Help please call me ***-***-**** . I just wrote a long message and my screen is frozen and I can’t find my message

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Technician

 Dear Linda, It was a pleasure helping you with your Linkedin issue today. Here is a summary of the resolution.
Issue identified :

Customer lost an unfinished post / comment

Solution Implemented :

Call customer

Advised that posting comments has no draft feature where it will save if unfinished.

on the event that the phone hangs up in the middle of posting and if the unfinished post disappeared, She will need to find the are where she is posting and start over.

Assisted customer in finding the Video where she was posting and advised to post the message again

Also Assisted customer on how to find her groups

Clicking on her profile photo on top and scrolling down to interests and clicking on groups

Issue rsolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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