Hi have changed phone to iphone6 and cannot get face book keeps asking me for password which I don't know have entered name and email ad and phone no to no avail
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Hi have changed phone to iphone6 and cannot get face book keeps asking me for password which I don't know have entered name and email ad and phone no to no avail
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Gail,
THank you for waiting!
Is this your account?
Dear Gail, It was a pleasure helping you with your iPhone issue today. Here is a summary of the resolution.
Issue identified :
Cannot download Facebook
Solution Implemented :
Call customer / Remote Access
Assisted customer in Resetting the apple Id thru iforgot.apple.com
Apple Id changed
went to Apple store - Downloaded Facebook signing in using her new password
Issue resolved
Facebook downloaded and logged in.
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Byron Narciso
Apple Certified Tech
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