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Lost my usual friends posts
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Morrison,
Thank you for waiting!
Are you referring to Facebook posts?
Yes
Thank you,
What device are you using for Facebook?
iPhone
Ok Can you explain more on what happen to your account?
My usual post are no longer there goes directly to a screen I’ve never seen as I go to Facebook it shows I have 9 new posts then it sends me some other place
Is it ok to call your number?
Yes
Dear Morrison, It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.
Issue identified :
Lost his news feed in Facebook
Solution Implemented :
Call customer / Remote Access
Assisted customer in changing the newsfeed settings to Most recent from the Facebook home screen / Newsfeed settings
issue resolved
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