passenger side wiper extends too far from the outside and on return gets stuck under drivers side wiper

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Customer

passenger side wiper extends too far from the outside and on return gets stuck under drivers side wiper

Last updated
Ramy De Jesus
Ford Mechanic

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Ford nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ramy De Jesus
Ford Mechanic

Hi Sharn! Thank you for choosing ExpertHelp.com. May I know if this wiper you are using is this the original wiper blade? May I know the year model of your Ford. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.

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Customer

Im here

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Ramy De Jesus
Ford Mechanic

Hi Sharn! May I know the year model of your Ford. Is this the first time it happen? 

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Ramy De Jesus
Ford Mechanic

Please provide me the year model of your ford so we can check the correct wiper size for your Ford. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response. I will be standing by for your response.

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Customer

2016 ford escape -no it has appened before.  I thought it was justa fluke

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Customer

the wipers have never been changed.  I drive very little...my car has less than 12,000 miles on it

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Ramy De Jesus
Ford Mechanic

Try to replace the wiper blade both of them. Make sure the size is 28" both the drive side and passenger side. Most probably the wiper blade they used is too long thats why it hits each other. Hope this helps. I will be standing by for your response.

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Customer

why doesw the passenger side extend beyound the windshiel?

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Customer

the blades are fom the dealership where i bought my car brand new

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Ramy De Jesus
Ford Mechanic

I see. You need to go back to your dealership and advise them to adjust the wiper arm. Possibility that the wiper arm is not properly align thats why this happen.

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Ramy De Jesus
Ford Mechanic

It just need some adjustment and also advise them to check your wiper blade if its still in good shape. 

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Customer

so this can be fixed?

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Customer

thanx

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Ramy De Jesus
Ford Mechanic

Yes it can be fix. :) It just need a little adjustment. Advise your dealer to adjust it for you.

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Ramy De Jesus
Ford Mechanic

Is there anything else I can assist you with?

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Customer

bye bye

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Ramy De Jesus
Ford Mechanic

Please do not forget to click on the Green Accept Answer button for me to receive a credit for assisting you. Thank you for allowing us to help you.

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Ramy De Jesus
Ford Mechanic

Dear Charn, It was a pleasure helping you with your Ford issue today. Here is a summary of the resolution.

Issue identified : Wiper issue
Solution Implemented : Live chat. Provide the standard size of wiper blade. Advise customer to have the wiper arm adjusted. Customer appreciate our assistance. Customer accept the answer. Chat ended. Customer provided a tip.
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

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