I am trying to use my nook hd with the supplied cable to transfer books and videos from my computer to my nook but my computer will not recognize...

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Customer

I am trying to use my nook hd with the supplied cable to transfer books and videos from my computer to my nook but my computer will not recognize the device. it shows an MTP device connected but will not access any files on the nook or let me move any files to it.
I am running an asues desktop operating on windows XP with service pack 3 and media player 11 installed.
what do I need to do to get the device to work?

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Rofel Lantican
Technician

Hi,

Thank you for contacting us. My name is Rofel and I am here to help you resolve your issues. I need a few minutes to prepare my answer. I will be right back. Appreciate your patience.

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