I am getting an error message when I am sending out a treatment plan
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I am getting an error message when I am sending out a treatment plan
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Ferdinand!
I need to hurry. I have a client in an hour. I need to clear an error message for a treatment that I need to send now.]
Thanks,
Anne M Riddle, LPC
Hi Anne, Let me call your number.
Is it alright?
yes
Dear Anne, It was a pleasure helping you with your Adobe issue today. Here is a summary of the resolution.
Issue identified :
Error when uploading PDF to adobe sign for signing.
Solution Implemented :
Call customer / Remote assist
Assisted customer in verifying the PDF document and found a validity error on the PDF that is causing the problem.
Advised customer to redo the File and Validate the Signature first before Saving
Customer followed the steps and the file was sent.
Issue resolved
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Byron Narciso
Adobe Expert
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