Dear Neil, It was a pleasure helping you with your Sony issue today. Here is a summary of the resolution.
Issue identified :
Assistance in how to move the DVD videos to filmmora Software
Solution Implemented :
Call customer / REmote Access
Assisted customer in opening filmore
Click on open Media and selected the DVD
Opened the folder VIDEO TS
Advised customer that since it is already in DVD format, It will be one whole video file that He will need to split through Filmore to get separate clips of the video
Issue resolved
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