Good day, I have a really important Lightroom CC query..! The Hard Drive on my iMac got totally filled up because of all my photography, so bought...

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Good day, I have a really important Lightroom CC query..! The Hard Drive on my iMac got totally filled up because of all my photography, so bought & transferred all my photo libraries to an external hard drive. I then also copied all the Lightroom catalogues to the same external hard drive and tried to connect Lightroom to the new copied catalogues on the external hard drive. The big problem now is that Lightroom doesn't seem to read these catalogues correctly now, so Lightroom doesn't give me access to my 3 GB of photography data on the new external drive !!! Please help me rectify this ASAP as I need to finish several big important jobs !! Thank you in advance for all your help and time with this important matter ! Angel Torres 🙏🙏🙏

Last updated
Ferdinand Aquino
Adobe Expert

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Last updated
Ferdinand Aquino
Adobe Expert

Hi Angel,

Thank you for waiting!

May I know if you are running these on a Windows or a Mac Pc?

Posted
Ferdinand Aquino
Adobe Expert

Dear Angel, It was a pleasure helping you with your Adobe issue today. Here is a summary of the resolution.
Issue identified :

Catalog oudated problem after moving original photos to another drive

Solution Implemented :

Call customer / Remote Assist

Assisted customer on how to update his catalog.

Rightclick on a missing folder from an old drive

Choose find missing files. > Directed lightroom to the new drive where the folders are

Issue resolved

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