I have imac with OSX El Capitan and 30GB of free space. The drivers. etc for ET3750 won't complete - downloading goes to 100% then installation...

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Customer

I have imac with OSX El Capitan and 30GB of free space. The drivers. etc for ET3750 won't complete - downloading goes to 100% then installation packages won't complete.

Last updated
Ferdinand Aquino
Epson Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Epson nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Epson Tech

Hi Alfonso,

Thank you for waiting!

Are you getting any kind of Error messages?

Posted
Ferdinand Aquino
Epson Tech

Hi Alfonso,

Thank you for waiting!

Are you getting any kind of Error messages After the download?

Posted
Ferdinand Aquino
Epson Tech

Hi Alfonso,

We have not received a response from you yet.

I also tried calling your number but there were no answer. You can reach me back at ***-***-**** .

After the Package download is complete.

Try going into your finder and downloads and see if the File for epson driver installation is there and RUN it.

Let me know your findings, I'll be waiting for your response.

Thanks!

Posted
Customer

Hi Ferdinand, sorry I haven't been able to get back to you.  I am on jury duty and can't be infront of my computer untill Friday.

I'll try your suggestion and let you know.   Thanks,  Al

Posted
Ferdinand Aquino
Epson Tech

Hi Alfonso,

Thank you for your update,

Just want to get some updates if you were able to run the program?

I'll be waiting for your response

Thanks!

Posted
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