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Dear Joe, It was a pleasure helping you with your Google issue today. Here is a summary of the resolution.
Issue identified :
Cannot connect to internet
Solution Implemented :
Call customer / Remote Access
Checked the Wifi and the computer is connected to a wrong Wifi signal.
The computer is currently hooked up to the portal of the router
Assisted customer in connecting to the Wifi name.
Removed all extensions in Chrome
tested internet and email
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