I purchased a 2012 Ford escape limited from a dealer. About a week after I noticed an oil leak that ended up being over 1200 dollars to fix. It was...

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Customer

I purchased a 2012 Ford escape limited from a dealer. About a week after I noticed an oil leak that ended up being over 1200 dollars to fix. It was the oil pan and front timing cover that needed replacing. I asked the dealer about what they saw on the inspection because I thought they may have ripped me off. They said they noted seepage, but not a leak, which they would have fixed.Do I trust them? It was about a week after I bought it I noticed it leaking

Last updated
Elixir Cada
Auto Mechanic

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with **FORD** nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

 

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Last updated
Elixir Cada
Auto Mechanic

Hi Jonathan,

The vast majority of leaks are due to degraded engine gaskets, oil pan leaks or oil seals. Since they replaced the oilpan, the oilpan seals is already included to that part same as the  timing cover seal. If there will be oil leaks again then the next thing to check is the valve cover gasket. 

Let me know if you have further questions. 

 

Posted
Customer

My bigger concern is whether or not there was an oil leak that should have been fixed before the dealer sold me the vehicle.  They told me at the time of inspection it was only seepage, but soon after I bought it it was leaking.  I am not sure I should trust how thorough they were in the inspection process before they sold me the vehicle

Posted
Elixir Cada
Auto Mechanic

May I know the extent of the oil leak?  you see engine oil in your garage after parking the vehicle overnight? If the amout of oil is somewhat plenty then you are dealing with most probably an oil gasket issue. Try to clean the engine thoroughly and underneath to trace where the oil is coming. Get back to me your findings. 

Posted
Customer

It is fixed now.  It was the oil pan and the front timing cover.  My concern is that the dealer may have ripped me off by selling me a vehicle with an oil leak they hid from me, forcing me to repair it farther on down the road.  That is why I asked them about the inspection they did before they sold me the vehicle.  They told me it was seepage at the time of the inspection, so they didn't fix it.  Soon after I bought it, it was an obvious leak that I had to fix at my own expense.  

Posted
Elixir Cada
Auto Mechanic

Absolutely, the dealer should have checked the oil pan and the timing cover gasket before they sold the vehicle to you. It is standard for the dealer to road test the vehicle before that day they sold the vehicle to the new owner. If they knew there is a seepage already then they should have thoroughly check where it is coming from. Seems like they just wipe it off and sold the vehicle to you. Theres a disconnect somewhere on the dealership part. I think you should request a refund to the dealer for the payment that has been made for the repair of your vehicle. 

Posted
Elixir Cada
Auto Mechanic

Please do let me know if you have further questions. 

Posted
Customer

Thanks for the info.  That is what I wanted to know.  

Posted
Eric Remington
Auto Mechanic

Hello If yu are not seeing a puddle on the ground I wouldnt be too concerned. Look at the ares of leakage and get some brake cleanera nd clean it off. Ck the oil level. ck the pcv valve and itf it looks old replace it. A little seepage is not unusual. As long as it isnt leaking. yOU CAN MONITOR IT. CK IT EVERY DAY AT FIRST THEN A EVERY COUPLE OF DAYS THEN ONCE A WEEK. tO HAVE TO ADD A LITTLE ISNT ABNORMAL. ONE OR TWO QUARTS EVERY 3000 MILES...i WOULD NOT BE CONCERNED AND THAT MAY BE AN INTERNAL ENGINE ISSUE CAUSING THAT. bUT A QUART EVERY COUPLE THOUSAND MILES i WOULD NOT BE CONCERNED ABOUT. reMEMBER MECAHNICS GET PAID FOR WHAT THEY FIX SO UPSELLING IS NOT UNUSUAL. bUT NOW YOU KNOW OF ISSUE JUST MONITOR IT AND AS LONG AS ITS A QUART EVERY COUPLE THOUSAND DONT BE CONCERNED

Posted
Elixir Cada
Auto Mechanic

Dear Jonathan, It was a pleasure helping you with your Mechanic issue today. Here is a summary of the resolution.
Issue identified : cx wants to know if he was ripped off by the dealer by buying a vehicle with an oil leak after a wekk of using it 
Solution Implemented : chat with cx. told cx that the vehicle should be inspected and atleast test drive first by the dealer day before selling the vehicle to the new owner. Since the dealer noticed seepage already, they should have double check where it is coming from. told cx that he was been ripped off by the dealer. cx has no further questions. answer accepted. 
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

 

Posted

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