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I have forgotten my iPhone 5 pw
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Patricia,
Thank you for waiting!
May I ask if it is the Apple ID password you have forgotten or the Screen off Password?
Hi Patricia,
Thank you for waiting!
May I ask if it is the Apple ID password you have forgotten or the Screen off Password?
My apple pow (iPhone 5)
#pw
Hi Patricia,
Is it Asking for Activation password / Apple ID password or just the Screen On and off password?
Can you tell me what it says?
It is asking for activation password,
I see,
Is there another number I can call you at which is not the iphone 5 that's having problem?
Yes... + ***-***-**** 6. i have not been using my iPhone 5 for long time. I tried to use it but I can’t because i have forgotten my pw to the email i use to set it up.
Expert notes:
Call customer
Customer forgot what the password of her apple ID is.
iforgot has locked out security questions.
Advised customer that we will have to continue tomorrow to let the security questions cool down.
Will call customer tomorrow 3PM AU time
Hi Patricia,
Ive been trying to reach you but there no answer on your phone number.
Let me know when it is the best time to reach you at.
Mean while you can try resetting the password again thru https://iforgot.apple.com/password/verify/appleid
Let me know what happen.
Hi Patricia,
Ive been trying to reach you but there no answer on your phone number.
Let me know when it is the best time to reach you at.
Mean while you can try resetting the password again thru https://iforgot.apple.com/password/verify/appleid
Let me know what happen.
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