how can I remove restrictions on my phone?

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 Hi Pam,

Thank you for waiting!

May I ask what kind of restrictions are you referring to?

 Expert notes:

Call customer

Customer would like to continue tomorrow 9AM PST

Expert notes:

Call customer and the problem with the Find my friends app still showing restricted.

Customer will bring the iphone to a nearest Apple store to have the Software checked and Reset.

Agreed for a callback after a week.

Dear Pam, It was a pleasure helping you with your iPhone issue today. Here is a summary of the resolution.
Issue identified :

Restriction problem
Solution Implemented :

Call customer and found that the phone has no restrictions ON

The Find my friends is missing on apps but listed as downloaded in apple store.

Advised customer of an IOS Problem.

Custome rhas no device to reset the phone with

Advised customer to bring the iphone to a nearest Apple Store for Reset

Answer Accepted

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