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Get back google activity for the past three years
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Robert,
Thank you for waiting!
May I know what is the Email Address you have?
Ok is it ok to call your phone number?
Free of charge?
Yes it won't be an upgrade. It will just be to establish the remote session
K
Alright give me few minutes while I make a link for us. What is the device you are using?
iPad 2
Dear Robert, It was a pleasure helping you with your Google issue today. Here is a summary of the resolution.
Issue identified :
Lost google activity
Solution Implemented :
Call customer / No Device to remote in to
Checked his apple iPad and found he is signed in to google using his aol address
Checked google for another account he might have used but there were no account.
customer does not have another google account - name was not registered and phone is not linked to google aside from the current aol account.
Advised customer that it is possible He was using google browser as a guest user.
Since Yelp directed him to send an email thru gmail he was directed to make a google account and sign up to google which overwrites whatever information he has on the Chrome browser.
Customer understand what happen. Advised customer to continue using this new account he signed in to So all his Google activity will be saved to an account from here on.
Answer Accepted
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