TV model UN40MU6300 how do I connect an external speaker (TV EARS). I have a Comcast HD box with only a HDMI out jack to go to the TV, no small stereo pin jack that the old cable box had. Also the TV does not have an an external speaker jack.
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TV model UN40MU6300 how do I connect an external speaker (TV EARS). I have a Comcast HD box with only a HDMI out jack to go to the TV, no small stereo pin jack that the old cable box had. Also the TV does not have an an external speaker jack.
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Hi kuntzleman,
Thank you for waiting!
May I know what is the exact model of your external speaker?
it's a TV EARS wireless xmitter. The only jack is a green head phone type female jack.
Ok, Let me check the TV model and I will get back to you.
Also check your Comcast HD box what are the other ports that are unused.
none the only ports are 1 for power and one for HDMI to the TV
Ok, I found different models of the TV ears device.
Can you check all the ports you can see on your TV ears base unit.
List all ports here.
I found 2 types of TV ears,
One with only one input for audio
and another one with multiple more advance audio ports
my TV ears is the first one with AUDIO and 12V
Ok Hang on and let me check.
Dear Dick, It was a pleasure helping you with your Samsung issue today. Here is a summary of the resolution.
Issue identified :
Assiastance on how to connect his TV ear Devic to his Samsung Smart TV
Solution Implemented :
Call customer
Advised customer that the device are not compatible
His TV ear device has only one input method which is an analog RCA while his TV only supports Digital with no analog ports at all
Advised customer thet he will need a Wireless bluetooth Headphones to work with the TV
Answer Accepted
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Samsung Expert
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