I have rebooted my klinde fire because I wanted to clear it because I thought it had to many book on it but now it wont let me reregister I have no idea of the pass password so now what do I do
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I have rebooted my klinde fire because I wanted to clear it because I thought it had to many book on it but now it wont let me reregister I have no idea of the pass password so now what do I do
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Hi Maureen,
Thank you for waiting!
Do you know what email address have you used in amazon / kindle?
no so i put my new email address in but whrn i try to put my passwotd in it rejected it
Dear Maureen, It was a pleasure helping you with your Kindle issue today. Here is a summary of the resolution.
Issue identified :
Cannot remember amazon password
Solution Implemented :
Call customer
Assisted customer in resetting her password thru amazon.com.au
Password changed
Customer was able to register the Kindle
customer wants to change her credit card info on her account - Advised customer to call amazon as we do not handle credit card / snsitive information
Answer Accepted
Issue resolved
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Byron Narciso
Kindle Expert
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