I think I have set up my child's fire HD 8 correctly...however, when I go on her "page" all the apps available to her come up instead of only the ones I downloaded and marked as favorites. How do I allow her only to see the ones I downloaded...
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I think I have set up my child's fire HD 8 correctly...however, when I go on her "page" all the apps available to her come up instead of only the ones I downloaded and marked as favorites. How do I allow her only to see the ones I downloaded...
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Hi Regina,
Are you referring to your kindle Parental Control feature?
You can send me a reply by entering your message in the box at the top then hit the send response button to send.
oh god I think I just press the wrong button and was charge for phone support
Actually you upgraded the service to phone support I just saw it just now. Would you like to cancel that upgrade or should you go for it?
cancel please
alright I will request for cancellation for the phone support.
Going back to the issue, are you referring to your kindle's parental control feature?
okay so now let's see what I can tell you...I think I have set up everything correctly, however, on the hd fire forum they instructed me to toggle off the web browser toggle..but I can not seem to find that under manage Free time experience as they have said it would be found
I have watched you tube videos of hours and I must be missing something. I think maybe I was suppose to download all these child apps on the adult screen setting and they transfer them to my children's home page? What do you think
Dear Regina, It was a pleasure helping you with your kindle issue today. Here is a summary of the resolution.
Issue identified : cx want to turn off web browsing capability on kindle freetime app
Solution Implemented : called cx and checked the settings of the freetime app. cx got the kindle with free freetime subscription and the app funtionality is very limited since it is free app only. told cx she can use parental controls on the kindle to block the browsing capability. we went to settings and turned on parental controls then enabled block on browsing. cx has no further questions. answer accepted.
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Byron Narciso
Kindle Expert
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