My fax says it is full and cannot send or receive anymore
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My fax says it is full and cannot send or receive anymore
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with HP nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Paul,
Thank you for waiting!
May I aks what HP device model you are using?
My fax says it is full and cannot send or receive anymore
Is this site a scam? I have asked twice now and it gives phone numbers that do not apply for help
May I aks what HP device model you are using?
also Can you tell us the exact message?
my number is ***-***-**** . you can call me right now.
May I aks what HP device model you are using?
also Can you tell us the exact message?
my number is ***-***-**** . you can call me right now.
Dear Paul, It was a pleasure helping you with your HP issue today. Here is a summary of the resolution.
Issue identified :
Full memory error when sending Fax
Solution Implemented :
Call customer and assisted in clearing the fax log memory
Went to Set up > Tools > Fax set up > Clear Fax log/Memory
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
HP Technician
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