I can't get to the top of my fb timeline page. I need the three dots and can't get that far up?

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your tech question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your tech question answered.

Get An Answer

3. Get An Answer

Connect with your technician via online chat or telephone call.

Answer

Customer

I can't get to the top of my fb timeline page. I need the three dots and can't get that far up?

Last updated
Rofel Lantican
Technician

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook  nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Technician

 Hi Wendy,

Thanks for waiting. Im here to help. May I know what device are you using to access your Facebook page? Is it a computer or the a mobile device?

Posted
Customer

computer

Posted
Rofel Lantican
Technician

 Thanks for the information. I will be connecting to your computer to help you fix the issue. Before we proceed can you please verify if this is a good callback number incase we got disconnected ***-***-**** ?

Posted
Customer

Can you help me I am on a computer and can't get to the top of my facebook page to access the three dots

Posted
Rofel Lantican
Technician

Yes I can help you with that. Before we proceed can you please verify if this is a good callback number incase we got disconnected ***-***-**** ?

Posted
Customer

yes correct number

Posted
Rofel Lantican
Technician

Dear Wendy, It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.


Issue identified : Wants to create a business page


Solution Implemented : Called the customer / Remotely accessed the computer / Customer is looking for the 3 dots so that she can select the option to create a page / Explained to the customer that the appearance of Facebook on a computer and on a mobile are different / Advised that the button that she is looking for is the arrow that points down on the top right / Assisted the customer to create a page / Successfully created a page / No other issues raised / Customer is happy with the assistnace / Issue Resolved / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Tech Questions...

Ask Your Tech Question & Get An Answer Now!