I had slotomania VIP. My phone somehow erased everything n now I can't get VIP app in allotments. Would you reinstall please

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Customer

I had slotomania VIP. My phone somehow erased everything n now I can't get VIP app in allotments. Would you reinstall please

Last updated
Rofel Lantican
Technician

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Technician

Hi Steve,

Thanks for waiting. Im here to help. May I know if you already installed the Slotomania app on your phone?

Posted
Customer

Yes I already have that

Posted
Rofel Lantican
Technician

Can I call you on the number that you provided  ***-***-**** ?

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Customer

Yes

Posted
Rofel Lantican
Technician

Great. Let me call you please dont close this chat window.

Posted
Rofel Lantican
Technician

Dear Steve , It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.


Issue identified : Wants to restore his progress on Slotomania


Solution Implemented : Called the customer / Assisted the customer to reset the his password on Facebook by sending a code to his phone / Successfully reset the password / Connect his Facebook account to slotomania / Gems, coins and progress are back on his account / No other issues raised / Issue Resolved / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

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