My account is frozen and I have forgotten my password.

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Customer

My account is frozen and I have forgotten my password.

Last updated
Byron Narciso
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Byron Narciso
Facebook Expert

Hello Kaydean I'm happy to assist you here. 

Posted
Byron Narciso
Facebook Expert

Do you use a copmputer or amobile device to access Facebook?

Please let me know by typing a response at the top and clicking on send response

Posted
Byron Narciso
Facebook Expert

I was also trying to reach you but not getting an answer. Let me know when is the best time to reach you. Thank you 

Posted
Byron Narciso
Facebook Expert

I have not heard back from you in a while. Please post a message on this page sharing the current status of the issue or if you still need help from me.If you're having a problem getting back to this page please email us at s**t@experthelp.com.

Posted
Byron Narciso
Facebook Expert

I have not heard back from you in a while. I was also trying to reach you by phone but not getting an answer . Please post a message on this page sharing the current status of the issue or if you still need help from me.If you're having a problem getting back to this page please email us at s**t@experthelp.com.

Posted

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