I have an Apple IPad giving me a message "Activation Lock. it reads, further, "This IPad is linked to Apple ID and password that were used to set...

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple (iPad) nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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 Hi Leah,

Thanks for waiting. Im here to help. May I know if you are the owner of the email address that is showing on the activation lock screen l.....@bellsouth.net?

 Can I call you on the number that you provided ***-***-**** 2?

Great. Let me call you please dont close this chat window.

Dear Leah , It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.

Issue identified : Activation Lock

Solution Implemented : Called the customer / Assisted the customer to reset the password by answering her security questions / Succesfully created a new password / Used the password to activate the iPad / Issue Resolved / Answer Accepted

If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .