printer is not printing complete black lines on test page. how do i fix it? ran the cleaning process several times. the ink well is pretty much...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Epson question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Epson question answered.

Get An Answer

3. Get An Answer

Connect with your Epson tech via online chat or telephone call.

Answer

Customer

printer is not printing complete black lines on test page. how do i fix it? ran the cleaning process several times. the ink well is pretty much full.

Last updated
Ferdinand Aquino
Epson Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Epson nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Epson Tech

Hi Micah,

Thank you for waiting!

May I know what is the model of the epson printer?

Posted
Customer

ET-4550

Posted
Ferdinand Aquino
Epson Tech

Have you also tried the alignment?

Posted
Ferdinand Aquino
Epson Tech

Have you also tried the alignment?

Also what computer are you using together with the printer?

there is a software feature called ink flushing that can be ran on a computer.

Posted
Customer

how do you do the alignment and Im using a Dell Core 17

 

Posted
Ferdinand Aquino
Epson Tech

ok from the control panel

go to Setup then  Maintenance

Then Print Head Alignment and press the OK button

Perform both horizontal and vertical alignments.

Follow the prompt on the printer to complete the alignments and try printing again.

also, What's the best number to reach you at?

 

Posted
Ferdinand Aquino
Epson Tech

Hi Micah,

Any update with the steps?

Let me know if that worked out or if you need further help

When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response or you can call me at ***-***-**** . I will be standing by for your response.

Posted
Ferdinand Aquino
Epson Tech

Hi Micah,

Any update with the steps?

Let me know if that worked out or if you need further help

When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response or you can call me at ***-***-**** . I will be standing by for your response.

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Epson Questions...

Ask Your Epson Question & Get An Answer Now!