I have been using Open Office. A couple of days ago it started to convert my spreadsheets from ods to Xcel, and now I can't print them. Please help!

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Customer

I have been using Open Office. A couple of days ago it started to convert my spreadsheets from ods to Xcel, and now I can't print them. Please help!

Last updated
Ferdinand Aquino
Technician

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Open Office nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Technician

Hi GAry,

Thank you for waiting!

Can you tell us exctly what is wrong with the Openioffice files nd how can we assist you?

Posted
Customer

Hi Ferdinando, you helped me before and I need your help again!

Posted
Ferdinand Aquino
Technician

Hi Gary,

Thank you for waiting

Can you tell what is is the problem with the openoffice?

Posted
Ferdinand Aquino
Technician

Dear Gary, It was a pleasure helping you with your Open Office issue today. Here is a summary of the resolution.
Issue identified :

All spreadsheet format files ar opening with excel


Solution Implemented :

Call customer

Advised to right click on one of the files and choose get info

changes the application under open with to Open office and save the settings

tested opening spreadsheet files and they ar now openin in Opne Office

issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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