How do I get Safe Mode off my screen. I've been trying? I don't what to use my credit card! Thanks. Can't Samsung just tell me?

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Customer

How do I get Safe Mode off my screen. I've been trying? I don't what to use my credit card! Thanks. Can't Samsung just tell me?

Last updated
Ferdinand Aquino
Samsung Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Samsung nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Ferdinand Aquino
Samsung Expert

Hi Bob,

Thank you for waiting!

The payment was for Experthelp's Technical support and assistance.

Let me know if you wish to continue with our support.

Posted
Customer

I ready Ferdindand

Posted
Ferdinand Aquino
Samsung Expert

Dear Bob, It was a pleasure helping you with your Samsung issue today. Here is a summary of the resolution.
Issue identified :

Safemode is showing on the screen

Solution Implemented :

Call customer

Assised in turning off the Safemode.

Hold the power button and volume button to restart

Safemode is off

Issue resolved

Requesting remote upgrade refund - Customer accidentally upgraded

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

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