I have a DMR-EH75V a DMR and I am having trouble going through the setup. It says that there is something about my Spectrum cable black box not...

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Customer

I have a DMR-EH75V a DMR and I am having trouble going through the setup. It says that there is something about my Spectrum cable black box not working with it. I do have the "g-link" installed.

Last updated
Byron Narciso
Panasonic Expert

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Panasonic nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Byron Narciso
Panasonic Expert

Hello William   I'm happy to assist you here. 

May I know the exact error message that you're getting? 

Please let me know by typing a response at the top and clicking on send response

 

Posted
Customer

 

the DMR just will not let me complete the setup and says it is not complete at the black cable box also the set up has a monitor  in the upper left hand corner and will try to test to see if there was a change to another channel but the monitor stays black. Also I have the "g-link" installed.

Posted
Byron Narciso
Panasonic Expert

Will it be the a first time setup for the DMR with your glink installed? 

Posted
Customer

yes and one tech I know says that Spectrum black boxes might not work so well.

Posted
Byron Narciso
Panasonic Expert

Ok. Do not close this screen. I'll be giving you call in a few minutes

Posted
Customer

O.K.!

Posted
Byron Narciso
Panasonic Expert

Posted
Byron Narciso
Panasonic Expert

Hi Will

I would appreciate if you'll accept my answer by clickng the green accept answer button below and following the instructions on the next screen for me to get credit in assisting you.Thank you 

Posted
Byron Narciso
Panasonic Expert

I would appreciate if you'll accept my answer or assistance by clickng the green accept answer button and following the instructions on the next screen for me to get credit in assisting you. . Thank you

Posted
Byron Narciso
Panasonic Expert

I would appreciate if you'll accept my answer or assistance by clickng the green accept answer button and following the instructions on the next screen for me to get credit in assisting you. . Thank you

Posted
Customer

Dear Sirs:

I am sorry that I did not call you sooner as my computer was being fixed.

                                                                                           William F. Sperry

Posted
Customer

Dear Sir :

  I have just tipped the man who answered my questions.  I am looking for the answer but I cannot find it so could you send me the answer again?

                                                                                                                  William F. Sperry

Posted
Byron Narciso
Panasonic Expert

Hi William, 

Below is the connection of the DMR EH75 to the TV and Cable Box. If your Spectrum Cable Box is only using an HDMI  (Digital signal)  the DMR EH75V model only support Analog signal and will not work. Also,  you won't be able to feed any HD signals from the STB to the DVDR.

If your TV and Spectrum box has the option to use the RCA then you can proceed by following the connection diagram below. You may try an adapter like an AV RCA (input) to HDMI (output)  adapter to convert the analog to digital signal or the last option is to use a new digital recorder equipment that supports digital recording.  

 

 

Posted

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