I'm trying to install Norton 360 with Lifelock into my i-phone but can't remember or reset my passcode.
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I'm trying to install Norton 360 with Lifelock into my i-phone but can't remember or reset my passcode.
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Robert,
Thank you for waiting!
Are you referring to the unlock passcode or the apple Id Password?
I'm trying to install Norton 360 with Lifelock on my i-phone but can't remember or reset the passcode
Dear Robert, It was a pleasure helping you with your iphone issue today. Here is a summary of the resolution.
Issue identified :
Forgot apple Id password
Solution Implemented :
Call customer and assisted in resetting the Apple Id password thru iforgot.apple.com on his phone
Password changed and customer was able to download the app and install.
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Apple Certified Tech
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