when I start my kindle fire i get a kindle page and no further response.

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when I start my kindle fire i get a kindle page and no further response.

Last updated
Ferdinand Aquino
Kindle Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kindle nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Ferdinand Aquino
Kindle Expert

Hi Cliff,

Thank you for waiting!

What are showing on the Kindle page?

What are the ing written on it?

Posted
Ferdinand Aquino
Kindle Expert

Dear Cliff, It was a pleasure helping you with your Kinle issue today. Here is a summary of the resolution.
Issue identified :

Kindle APP stuck on ipad screen
Solution Implemented :

Call customer

Performed a hard restart

Hold the power and home until the iPad restarted

iPad is now back on the Menu page

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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