Can not type the image in my new fire
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Can not type the image in my new fire
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Hi Larry,
May I know the exact model of your kindle? May I know what image are you referrring? Please provide more information about the issue.
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The tablet tells me to type the character on fireHD10, in the image space
Ok. Are you trying to create an amazon account?
I am trying to reach you on your phone but no one is answering the call. Please let me know when you are ready to take calls.
Dear Larry, It was a pleasure helping you with your Kindle issue today. Here is a summary of the resolution.
Issue identified : cx trying to create an amazon account on the kindle
Solution Implemented : called cx and helped her create amazon account using the computer. We created a new gmail account first and went to amazon website and enrolled the gmail address for amazon account. new amazon account created and now logged in to the kindle. problem solved.
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Byron Narciso
Kindle Expert
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