I need a fax cable for a HP Envy 7640. I cannot seem to find on online, Can you help me?
Enter your HP question at the top of this page and click Get An Answer.
Tell us how quickly you want your HP question answered.
Connect with your HP technician via online chat or telephone call.
I need a fax cable for a HP Envy 7640. I cannot seem to find on online, Can you help me?
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with HP nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi James,
I can only assist you with finding where to buy the product online. Do you wish to continue?
Yes. I need a fax cable
Ok let me try finding one for you. Give me few minutes.
Is 7 feet enouh for you?
yes plenty
Ok James,
Before I send you the Link, I want to confirm that the pasyment you mae for this question is only for support. And you understand that we do not sell parts. I can only assist you in finding where the parts can be easily be bouht.
Alright?
ok
Hi James,
Were you able to order it?
no
Let me call you.
i tried calling your number but it there were no answer
Is your phone available?
yes
ok I am caling but it just kept on ringing
Cal you call me instead. Im at ***-***-****
I also made the link shorter for you to copy
http://tinyurl.com/faxprintercable
Let me know if that one worked for you.
Copy that and paste it to your browser.
Let me know how it goes.
Dear James, It was a pleasure helping you with your HP issue today. Here is a summary of the resolution.
Issue identified :
Need help with finding where to buy Fax cable
Solution Implemented :
Advised customer on who we are and that the payment made to us was for support only.
Customer agreed as he cannot find where to order the part online.
Advised customer of ordering the RJ11 Fax / Phone line from amazon
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
HP Technician
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!