my kindle will not set up my wi-fy I have had this kindle for several yeaars and never had this trouble my internet is working fine

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

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Hi Judith,

Thanks for waiting. Im here to help. Let me call you please dont close this chat window.

Dear Judith, It was a pleasure helping you with your Kindle issue today. Here is a summary of the resolution.

Issue identified : Unable to connect to Wi-Fi

Solution Implemented : Called the customer /Assisted the customer to connect her Kindle to her Wi-Fi (Settings > Wi-Fi > Select the correct network > Enter the network password) / Successfully connected to Wi-Fi / Customer is happy with the assistance / Issue Resolved / Answer Accepted

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