I bought 4 kindle books but only one dowmloaded, can you help me please.
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I bought 4 kindle books but only one dowmloaded, can you help me please.
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Hi Valerie,
Thank you for waiting!
Is the Kindle connected to a Wifi network?
Hi Valerie,
Are you still there?
Frist step is to make sure the Kindle is connected to the Wifi network.
Go to Settings > Wireless / Wifi > Make sure your Wifi is connected.
If not, Connect it and wait for at least 2 minutes and see if the books will update itself.
Let me know if this worked or if you have further Questions
Hi Valerie,
Are you still there?
Frist step is to make sure the Kindle is connected to the Wifi network.
Go to Settings > Wireless / Wifi > Make sure your Wifi is connected.
If not, Connect it and wait for at least 2 minutes and see if the books will update itself.
Let me know if this worked or if you have further Questions
Ive tried that but it doesnt work
Ive done that and it doesnt work
Hi Valeriw,
Thank you for your response.
Also check in Settings Under Account > Register if you are resgitered under your account.
If it is already Registered it should say "Deregister"
If it is not registered it should say "Register".
Let me know what you found.
Hi Valerie,
Thank you for your response.
Also check in Settings Under Account > Register if you are resgitered under your account.
If it is already Registered it should say "Deregister"
If it is not registered it should say "Register".
Let me know what you found.
also Better if you can provide a number where we can reach you at.
Byron Narciso
Kindle Expert
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