My tv model # is HDL-32BX300 with a serial # of 8205020. I don't believe it's a Smart TV. Can it be converted somehow? Something about an...

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Stanley,

Thank you for waiting!

Yes that TV is not s mart TV and it does not have an interactive operating system.

Are you ltrying to convert or make it a smart interactive tv?

https://www.amazon.com/Fire-TV-Stick-with-All-New-Alexa-Voice-Remote/dp/B0791TX5P5

Dear Stanley, It was a pleasure helping you with your Sony issue today. Here is a summary of the resolution.
Issue identified :

How to make an non smart TV a smart TV

Solution Implemented :

Call customer and advised the use of an HDMI plug in Device

Firestick TV from amazon

Assisted customer on how to order and buy the Device and how to use it.

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****