i'm having issues with playing dvd's. you can here but nothing on the screen
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i'm having issues with playing dvd's. you can here but nothing on the screen
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Hi Denise,
Thank you for waiting!
May I know what is the model of is your Dell? And Where are you playing the DVD's from?>
Dear Denise, It was a pleasure helping you with your Dell issue today. Here is a summary of the resolution.
Issue identified
Dvd player will play audio but no Display.
Solution Implemented :
Call customer
Assisted in installing a Dvd player app
Installed free VLC because of a codec issue
tested playing DVD
Issue resolved
Issue resolved
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Byron Narciso
Dell Expert
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